Contacts

Get in touch with Jaya9 customer support. We're available 24/7 to assist you with any questions or concerns.

Customer Support Channels

Our customer support team is available around the clock to help you with:

  • Account registration and verification
  • Deposit and withdrawal inquiries
  • Bonus and promotion questions
  • Technical issues and troubleshooting
  • Responsible gaming assistance
  • General inquiries

Contact Methods

Live Chat

Available 24/7. Click the chat icon on our website for instant assistance.

Response time: Immediate

Email

Send us an email at: support@jaya9.com

Response time: Within 24 hours

WhatsApp

Contact us via WhatsApp for quick assistance.

Available: 24/7

Telegram

Reach out to us on Telegram for support.

Available: 24/7

Facebook Messenger

Connect with us through Facebook Messenger.

Available: 24/7

Languages

Our support team is fluent in both Bengali and English, ensuring clear communication for all our players in Bangladesh.

What to Include in Your Message

To help us assist you more efficiently, please include:

  • Your account username or email
  • A clear description of your issue or question
  • Any relevant transaction IDs or reference numbers
  • Screenshots if applicable

Response Times

We aim to respond to all inquiries as quickly as possible:

  • Live Chat: Immediate response
  • Email: Within 24 hours
  • WhatsApp/Telegram/Messenger: Usually within a few hours